Microsoft has said it fully restored Microsoft 365 services following a global outage that left users unable to access Outlook, Teams, and other connected applications for more than 24 hours. The company emphasized that the disruption was caused by a technical problem rather than a cyberattack. According to Microsoft’s Microsoft 365 Status account, service was restored to “remaining impacted customers and regions,” and customers were directed to incident MO1550821 in the Microsoft 365 admin center for details. Key takeaways Microsoft reports that the outage is resolved and restoration continued in stages, with stability checks between steps. The company attributes the disruption to issues tied to an earlier network capacity upgrade and a subsequent network change, not to malicious activity. The outage began Thursday and affected core Microsoft 365 workloads including Exchange Online mailbox access and functionality linked to Outlook and Teams. Integrations used by AI assistants...
Microsoft has moved to full recovery after a widespread disruption to Microsoft 365 that knocked services offline for more than a day, impacting common productivity tools including Outlook and Teams. The company emphasized that the incident was technical in nature and not linked to a cyberattack. In updates shared via the Microsoft 365 status channel, the firm said service restoration continued in stages, with remaining affected customers and regions brought back online and routed to the relevant incident details in the Microsoft 365 admin center under MO1550821. Key takeaways Microsoft reported that Microsoft 365 service disruptions were restored progressively after more than 24 hours of outages. The company traced the outage to an issue introduced during an earlier network capacity upgrade and triggered after a subsequent network change. Microsoft said the disruption was not caused by cyber activity or AI/agent-related systems. Third-party platform status pages indicate that ...